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The Right to Information is the Queensland Government's approach to giving the community greater access to information.

Laptop with password lock

The Queensland Government has made a commitment to provide access to information held by the government, unless on balance it is contrary to the public interest to provide that information.

New legislation replacing the Freedom of Information Act 1992 came into effect on 1 July 2009, namely the:

From 1 July 2009, the Freedom of Information (FOI) legislation has been replaced by the Right to Information Act 2009. The Right to Information will apply for applications received after 1 July 2009.

For more information about Right to Information, please visit the Queensland Government Right to Information website.

How do I access information?

Published information
Our policies

QRIDA has policies and procedures that provide guidance to staff in the performance of their duties. Key policies have been published below. Copies of other policies and procedures are available for inspection or copy by contacting QRIDA on Freecall 1800 623 946.

Public Interest Disclosure

QRIDA is committed to operating openly and transparently and ensuring public interest disclosures are properly assessed, investigated and actioned. Further details on Public Interest Disclosure Policy (PDF 125KB).

Code of Conduct

The Queensland Government and our clients expect QRIDA to deliver its services with integrity, professionalism and accountability. The Code of Conduct outlines how such an outcome is to be achieved. To inspect or request a copy of the Code of Conduct, please contact QRIDA on Freecall 1800 623 946.

Access to Information

The purpose of this framework is to address QRIDA’s requirements and responsibilities in dealing with information under the Right to Information and Information Privacy Acts and an individual’s rights to apply for access to documents/records. If the information you are looking for is not available through the information contained on this website, you are able to lodge an application to access records. To inspect or request a copy of the Right to Information Policy, please contact the Manager Corporate Governance and Planning on Freecall 1800 623 946. Further details are on the Access to Information page.

Complaints Management Policy

QRIDA is committed to resolving complaints quickly and fairly. This policy supports the right of our customers and stakeholders to have their complaints heard in a timely manner and actioned appropriately. To obtain a copy of the Complaints Management Policy please contact us on Freecall 1800 623 946. Further details on customer complaints.

Disclosure log (information released)

The Right to Information Act 2009 commenced on 1 July 2009. QRIDA will display documents released under the Act via the disclosure log. As at 1 August 2017, QRIDA has not released any information under this Act. Should you have any queries, please contact:

RTI and Privacy Unit
Queensland Rural and Industry Development Authority
GPO Box 211
BRISBANE  QLD  4001

Freecall 1800 623 946
Fax: 07 3032 0300
Email: contact_us@qrida.qld.gov.au